SHIPPING & DELIVERY
From us to your door.
Everything you need to know about getting your Wayloa order delivered.
Processing
1–3 BUSINESS DAYS
Delivery
7–14 BUSINESS DAYS
Shipping
Shipping rates are calculated at checkout. Free shipping may be available on eligible orders, depending on the destination and applicable conditions.
Tracking
Tracking details will be sent by email once available after your order ships.
Where we ship
Wayloa ships internationally. Available shipping destinations and options are shown at checkout based on your delivery address.
Getting your order ready
Once your order is confirmed, it needs a little time to be prepared before it starts making its way to you.
Processing time: 1–3 business days
When to expect your order
Delivery estimate: 7–14 business days
Delivery estimates can vary depending on your location and circumstances outside our control.
Shipping costs
Shipping rates vary depending on your destination and will be displayed at checkout before you place your order. Free shipping may be available when your order reaches the minimum spend applicable to your market.
Keep an eye on your order
Once your order is on the way, we'll send you tracking details by email so you can follow its progress.
Taking a little longer?
Sometimes deliveries take longer than expected. If your tracking hasn't updated for a while or something doesn't look right, check the latest tracking information first.
Still unsure? Send us your order number and we'll help you look into it.
Need to change your address?
Made a mistake with your delivery address? Contact us as soon as you can. If your order hasn't been processed yet, we'll do our best to update it.
Once an order is already on the way, changes may no longer be possible.
Something not right?
Start by checking your tracking information and the delivery details on your order. If you still can't find what you need, send us your order number and we'll take a look.
Arrived with a problem?
If something arrives damaged or isn't right, contact us as soon as possible. Include your order number, a short description and clear photos where relevant so we can take a look.
QUICK LINKS
NEED HELP WITH AN ORDER?
We're here to help.
Send us your order number and let us know what's going on.